Accessing Yellowbook360

This section provides you with the information that you will need to set up and view your Yellowbook360 Business Center account information. 

Sign Up

To setup your Yellowbook360 Business Center account:

  1. Click the Create an Account button from the Yellowbook360 Business Center Welcome! page or the MyAdvertising homepage. The Sign Up window appears.

    NOTE: You can also click the CREATE ONE FOR FREE link from the Yellowbook360 Business Center Welcome! page to access the Sign up window.

  2. Complete the following boxes with the appropriate information:
    • Type your current Email address 
      Multiple users within your organization can have access to the same Business Center account. Each additional user must sign up with a unique email address and password. 

    • Re-type email address as entered in the line above.

    • Create a password *For password requirements see below.

    • Re-type your password

    • Name This becomes your username.

    • Country Select the country of your business from the dropdown.

    • Time Zone Select the Time Zone of your business location.

  1. Select the I am currently a hibu advertiser... checkbox if you are a hibu advertiser and have your account and telephone number information.

NOTE: hibu recommends selecting this checkbox if you are a hibu advertiser as it will help automate portions of the registration processes that you will encounter later in this application.

  1. Type your Account Number in the appropriate box, if you have selected the hibu advertiser checkbox. Your account number is located in the upper-right corner of your hibu bill.

  2. Type your Telephone Number in the appropriate box, if you have selected the hibu advertiser checkbox. The phone number that you enter here is the primary phone that is associated with the account number that you entered above.

  3. Type the Word Verification information as it appears on the screen below the box. If you can't read the verification word, click the Try a different word link to see another word.

  4. Confirm that you have read and agree with the Yellowbook360 Business Center Conditions of Use by selecting the first checkbox.  The conditions are accessed through the link above the checkbox. 

  5. Select the next checkbox to indicate you would like to receive updates and information from hibu.  Unselect the checkbox if you do not want to receive notifications. Click the Next button at the bottom of the page. Follow the instructions in the Sign Up Complete window, and click the Finish button.  Upon successful completion, a verification email will be sent to the address that you indicated on the form.

  6. Check your email at the email address you provided, an email with a link titled Activate My Account is sent to your inbox.  Click the activation link included in the email to activate your account.  You should do this immediately after signing up for a Business Center account as your account is not active until you click the link to verify.

    If you can't find this email, check your Junk/Spam folder. If you are still having trouble, call Customer Service at 1-800-929-3556 or email us at
  7. To ensure that you receive all email communication regarding your Business Center account, add our email address, to your address book, contacts list, and/or trusted senders list, depending on your email provider.

Refer to your email provider's Help section or contact your email provider for more information on adding email addresses to your address book, contacts list, and/or trusted senders list.

*Password requirements: Your password must meet these minimum requirements:

  1. Must be at least 6 characters long
  2. Must contain at least one letter
  3. Must contain at least one number or special character
  4. For security purposes, we recommend not including part or all of your business account name.
  5. Cannot contain the words:
    • Password
    • Yellowbook
    • Advertiser
    • Business
    • hibu

Sign In

To sign in to your Yellowbook360 account from the Welcome! page:

  1. Type your Email address in the Sign In box located in the upper-right corner of the page.

  2. Type your Password in the Sign In box.

  3. Select the Keep me signed in box to stay signed in for future sessions.

  4. Select the Remember my email address if you want your email address saved here for the next time you sign-in. If you do not select the checkbox, you will need to retype your email address to begin your next session. Password information is not saved from session to session.

  5. Click the Sign In button to access the Yellowbook360 homepage.  Instructions for using the application is provided through the Help link in the upper-right corner, click the link to access the Help for the various areas of the application. 

Forgot your Password?

To get a temporary password emailed to you so that you can sign in and reset your password:

  1. Click the Forgot your password? link below the Sign In section.

  2. Type your Email address in the box.

  3. Type the Word Verification in the box, the verification word is located in the shaded box below. If you cannot read the word, click the Try a different word link to display a new word.

  4. Click the OK button. A temporary password will be sent to your email address, check your email to retrieve the password and sign in with the new temporary password.

    Note: Your new password is only temporary and can be used just once. It will expire in 8 hours. If you do not use it within the 8-hour time period, you will need to request a new temporary password.This temporary password allows you to sign in to your account so that you can create a new permanent password. To create a new password once you are logged in, select the Settings link and click the Change Password button.

Register your Business

Registering your business links your account with your business(es) and is required for Yellowbook360 Business Center and your MyAdvertising application integration.  This step should be completed immediately, after you have received your activation email and click the MyAdvertising application.

You can access instructions for registering your account once you have signed into the application, or keep this Help window open to view these instructions to complete the process once you're signed in. 
You must claim one of your business profiles to register your business with your account to integrate all of the applications and have your business-specific information appear:

  1. Click the link from the activation email that was sent to you following the Sign In process that you already completed.  Check your Inbox for this email with the link.  Type information for the following in the Sign In section:
    • Email address
    • Password

In order to associate one of your business accounts, click the Add Your Business Listing button in the Business Information tab to claim your location.

  1. Provide information for the fields:
    • Business Name
    • Location
      • Select Zip or City/State from the drop-down menu.
      • Enter your zip code OR enter your city and select your state from the menu.


    • Telephone #

  2. Click Search.  A list of businesses will appear at the bottom of your page.

  3. Select your business and click Next.  The resulting page allows you to add, edit, or delete information about your business.  Information you provide is structured so that customers can find your business easily, it is beneficial to you and your business to complete as much information as possible.

  4. Click Next when you are finished.

  5. You have the option to provide details about what your business does.
    • If you select yes, select from the line of business your business is in.
    • If your line of business is not available OR you feel that the information already entered so far is sufficient, select No, the general information covers me ok. (New business types are added frequently, so please check back to see if your line of business has been added.)

  6. Click Finish once you have verified all of the information is correct.  You will be asked to verify that you are the official representative of the business.

  7. Once you verify that you are the official representative, your information will be pending.  hibu will review your information and notify you when it has been approved.  You will then be able to access that location in your MyAdvertising account.

Note: Your account may take 1 business day to activate and compile your business's information.

If you are unable to register, it is possible that you waited too long to activate your account when you signed up to use the Yellowbook360 Business Center. Please call 1-800-929-3556 and ask the Customer Service representative to help you register your account or email us at

Select your Business and Locations

If you have already associated your account number with your Yellowbook360 account, you'll be directed to choose which locations you'd like to view in MyAdvertiser when you click the MyAdvertiser application.

Update your Address Book

Add the Yellowbook360 email address, , to your address book, your contact list, or your trusted senders list.  The following instructions are for Microsoft Outlook—for all other email providers, refer to your individual provider's Help section or contact your provider:

  1. From your Microsoft Office Inbox, click the drop-down arrow located on the right side of the New button that appears in the upper-left corner.

  2. From the drop-down menu, select the Contact link.

  3. Enter Yellowbook360 Business Center into the Full Name field.

  4. Enter  into the E-mail field.

  5. Enter any other information you would like into the remaining fields.

  6. Click the Save & Close button.